FAQ
Quick answers before you book.
We recommend booking at least 2 weeks ahead, especially for weekends. Peak season (April through August) fills up fast. For holiday weekends, 3–4 weeks is ideal. That said, we do accommodate last-minute requests when availability allows.
Grass is ideal. We can also set up on concrete, pavers, or pool decks with proper anchoring. We bring sandbags and stakes depending on the surface. The area needs to be flat, clear of debris, and have access to a standard power outlet within 100 feet.
Light drizzle is fine. For heavy rain or storms, we’ll work with you to reschedule at no extra charge. We monitor the weather leading up to your event and will reach out proactively if conditions look concerning. Safety always comes first.
Our bounce houses are rated for children ages 3–12 and up to a combined weight of 600 lbs. Adults can enter for supervision purposes, but the structures are designed primarily for kids. We provide safety guidelines at setup.
Someone 18+ needs to be present to grant backyard access and sign off on the setup location. For breakdown, we just need access to the equipment. Many clients leave the gate unlocked and we handle everything.
We accept Zelle, Venmo, CashApp, and cash. A 50% deposit is required to hold your date, with the remaining balance due on the day of the event. The deposit is refundable if you cancel at least 72 hours in advance.
Yes, bounce houses need access to a standard power outlet within 100 feet of the setup area. Please let us know if your setup location does not have easy access to power so we can plan accordingly.
Yes. Use the contact form and include your event date, city, and what you are considering. We reply quickly and are happy to help you choose the right setup before you commit.
Still have a question? Send us a message.
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